Our Plan for “Reopening”

Let me begin this note by thanking all of you for your loyalty, your patronage, and your patience this spring. As you know, circumstances dictated that we completely change the way we do business, switching to an online store with curbside pickup. Your acceptance of our mistakes and fumbling, as we converted has been heart warming.

Now that the gobernment has allowed us to reopen, while maintaining appropriate safety protocols, here is our plan.

  1. We will keep our Online Store functioning along with curbside pickup. This will remain your safest method of purchasing garden supplies this spring. Pickup will be available from 9:30 am to 4:30 pm Monday thru Saturday. Come anytime after you receive your “Order Ready for Pickup” email. Please do not come before you receive that email. For those of you who have already used this service, you will find that we have changed the pick-up location. We will have signage.

  2. We have worked towards the safe reopening of our garden centre.  We will continue to prioritize the fulfilling of orders on our online store and dealing with the daily arrival of fresh inventory. Of course, we also need to focus on the ongoing maintenance of our greenhouse crops.

  3. Beginning May 15, when we feel we can offer complete safety to both staff and customers, We will “reopen” to the public. We will be open from 12:00 noon to 4:00 pm from Monday to Saturday, under the following restrictions:

  1. No more than 2 people in a shopping group.

  2. No more than 15 shopping groups in the garden centre at a time.

  3. No children or pets please (yet)

  4. Your trip through the garden centre must be in directions indicated by signage.

  5. The garden centre will be divided into “Shopping Areas”

  6. Each Shopping Area will have a maximum number of shopping groups. For example, a greenhouse will be a Shopping Area and will have its own rules with a maximum of 2 shopping groups at a time.

  7. To maximize the number of groups that we can accommodate, we ask that you come with a plan and be as expeditious as possible.

  8. Please do not touch inventory except to buy it.

  9. Checkout will be non-contact. Please bear with us as we work out the best system.

  10. We will not allow entry into our main store, so seed shopping will still be online only.

  11. Social distancing will be the way to keep it safe. PLEASE COOPERATE. We do not want to go through this again.